Pre-Owned Watches Terms & Warranty Information
Please note that your 12 month Robert Gatward Warranty covers mechanical defects 12 months from the date of purchase.
The Warranty does not cover the following:
- Theft of the watch
- Loss of the watch
- Normal wear and tear
- Any damage (accidental or deliberate)
- Water damage
We have completed a condition report on each of our pre-owned watches, and categorised these under a condition report scale of the condition we consider the watch to be in. Please see these described below:
Mint - No signs of wear.
Excellent - Minimal signs of wear difficult to see with the naked eye.
Very Good - Small signs of wear.
Good - Signs of wear and/or slight scratches.
Fair - Obvious signs of wear and scrathces.
Poor - Heavy signs of wear and scratches.
Incomplete - Missing components, non-functional.
Our pre-owned watches are sanitised in an LED UV Lightbox as part of our quality control and dispatch process.